Media Training - Working with the media - Online Course

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James Samuel
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Media Training - Working with the media - Online Course

Andy Kenworthy is offering to guide people through some essentials and to answer questions like:

  • How to make good use of the media
  • Who to tell, what to tell, and when to tell it
  • How to respond to media approaches

From Friday morning (Aug 8th), Andy will be available online in the Media Forum. Please begin to post your comments and questions now, as this will be good preparation for some lively discussion in a few days.

Rimu
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He could also create a skype

He could also create a skype conference and link to it from the forum :)

Rimu
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newspaper interview

So a reporter came along to our film screening the other day, and we sat around for about half an hour chatting. There was a more formal phase when he took notes and asked some questions, but generally it was pretty relaxed. Do you have any advice for that sort of situation?

Andy Kenworthy
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On the Record

Much as I would hate to question the honour of journalists worldwide, the very first thing I would say is THERE IS NO SUCH THING AS OFF THE RECORD.

Assume that whenever you are in the presence of a journalist that what you say could be quoted and used.

Notepads and  tape recorders make people nervous - so decent journalists will tend to try and soften people up by chatting to them without them. They may also WANT you to say something inappropriate, as it adds spice to the story.

Assuming they are always on duty also helps you to be disciplined about your message etc, so that you can use the situation to your advantage. Butter them up, let them relax, and show them what you want to show them.

Rimu
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Yep

That was my take on it too. Thanks

Richard
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Hey Guys,   Love to be in on

Hey Guys,

 

Love to be in on this one but I have a prior engagement. I'll look over it all tonight .

 

Cheers

Richard

xxancroft
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Hi there

Just logged on

Andy Kenworthy
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Press releases etc.

Hi Paul,

Thanks for uploading the press release. I have some thoughts on formatting these babies to ensure they get the best impact. Do you fancy going through them?

xxancroft
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Andy

please feel free to smarten it up.

xxancroft
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Please help

Not sure where to go from here

 

Rimu
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Replies don't always go at

Replies don't always go at the bottom of the list, they can be just below the question. That's the difference between clicking on 'reply' and just filling in the form at the bottom...

xxancroft
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Andy

Please feel free to adapt my text to a better piece of copy

Andy Kenworthy
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Redrafting

I think it's a great piece of info - but will take another look at it from outside the forum and come back with something.

The fact that you are contacting journos and offering them this is excellent

 

Andy Kenworthy
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Press release structure

Cool - the first thing to remember is that journos are extremely busy - they need everything broken up into little bits, and the information screaming at them very loudly so that your press release doesn't end up in the bin

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Press release structure

So -

 

I awas taught to aim for 25 word sentences and 45 word paragraphs.

This seems weird and ungrammatical, but is a great discipline for distilling down what you want to say into easy chunks.

This is the way journos write - to you will also be making their life easier, which means they are more likely to use your stuff.

Andy Kenworthy
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Example press release I did for WWF

 

Press Release

For immediate release - 1/30/2008

Tide of dolphin deaths must end complacency

The recent deaths of 22 common dolphins in trawl nets off the west coast of New Zealand’s North Island must end any remaining complacency over marine mammal conservation.

The carnage caused by just four jack mackerel boats in December was witnessed by government observers. Conservation Minister Steve Chadwick has admitted that it is not uncommon for dolphins to be caught in the fishery concerned. However, it is unusual to have such a high number of reported incidental deaths in just one month.

Government officials also admitted that some of the vessels involved continued fishing in the area despite consistently catching dolphins in their nets.

Rebecca Bird, WWF-New Zealand Marine Programme Leader, said: “This is an appalling demonstration of how lethal irresponsible fishing can be for dolphins. It is fortunate officials were on hand and action was taken, but we are really concerned about what happens when they aren’t around.”

Chris Howe, WWF-New Zealand Executive Director, said: “Voluntary procedures effectively mean fishers can still choose to kill dolphins, and they have the commercial imperative to risk doing so. How many more dolphins must die to prove voluntary schemes don’t work and regulations must be tightened?”

The news comes as the government is considering the draft Hector’s and Maui’s dolphin Threat Management Plan. Hector’s dolphins’ populations are in serious decline, having fallen from an estimated 26,000 in the 1970s to about 7,270 today. Only an estimated 111 Maui’s dolphins remain.

Chris Howe said: “The threat management plan must include adequate restrictions on trawling throughout the dolphins’ range if we are to protect these two endangered species, more common dolphins, and the 24 million tourist dollars they contribute to New Zealand’s economy.”

WWF is also calling for a complete national ban on set nets, which are the biggest threat to the animal’s survival.

Globally, more than 300,000 small whales, dolphins, and porpoises die from entanglement in fishing nets each year, making bycatch the single largest cause of mortality for small cetaceans. This has pushed several species, including the Maui’s, to the brink of extinction.

Chris said: “This is a global issue on which New Zealanders now have a chance to demonstrate real leadership.”

Photos available.

For further information: Andy Kenworthy, media consultant, WWF.

+64 0272 333 634 or info@andykenworthy.com

Or Rebecca Bird, WWF-New Zealand Marine Programme Leader

+64 (0)4 471 4291 or rbird@wwf.org.nz

Andy Kenworthy
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Templating etc

From the above you should be able to see the key points - scream what you need to say, then hit them with it fast, and tell them clearly who to call and what you have on offer.

 

I'm gonna produce a TT press release template as soon as I get time, which people can use if they wish to.

xxancroft
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Andy, can you comment about

Andy, can you comment about the use of emboldened text and whether to include website links in PR's

Paul

Andy Kenworthy
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bold text

Yep,

 

I use bold text for quotes, because the journo will be hunting for them. Make quotes catchy and personal and not a repeat of the basic information, e.g "for me I love TT because" this brings stories to live.

I would always include website links, the journo may use them for research and even publicise them

 

xxancroft
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Another question - On the TT

Another question - On the TT press release I attempted to have a paragraph that could be deleted without it destroying the overall article.

What are the standard word limits we should be thinking about?

Andy Kenworthy
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Word counts

Good idea on a ditchable paragraph.

I aim for everything on one page.

The way people read means they read the headline, the opening sentence and the quote (or picture caption if there is one) then they either bin it or use it. So concentrate on them.

Put all the most important stuff at the top of the page, or highlighted if it's lower down.

 

 

Andy Kenworthy
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opening sentence

For that reason - you have to be able to say the whole thing in a nutshell.

The opening sentence should tell the whole story, like the bits at the start of the news. You should be able to switch off then and still walk away knowing what the press release was on about.

For that reason I would stick to very simple headlines which say exactly what they mean - let the papers do the puns if they want to.

 

 

Andy Kenworthy
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Radio show preparation

 

Rimu, from your ealier comment

 

Congratulations getting some interest from the radio!

Some things to remember from the outset and throughout the experience:

  • This is FUN! Radio tends to be a pretty light medium, and everyone involved is trying to create a happy vibe.
  • Unless you are a professional at this they shouldn’t assume that you are – ask as many questions as you need and take the time to feel comfortable with the situation.

Preparation – before the show

  • Ask them whether this will be live or recorded.
  • Ask them how long roughly you are likely to be on.
  • They will at some point have an informal chat with you about roughly what you are going to talk about. Although informal, it’s good to be clear about what you can and can’t talk about at this point. (The DJ will use this conversation to come up with things to ask you on air.
Rimu
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Should I expect them to edit

Should I expect them to edit the recording much? If I completely fumble a question, will they cut it out?

Andy Kenworthy
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editing

If it's recorded they will edit if you fluff it completely, but take your time, and try not so say 'oh shit...etc' just in case!

Andy Kenworthy
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example

'This Transition Towns stuff is just a load of hippy nonsense, isn't it?'

' (ACCEPT) Well, I can see how people might think that, (BRIDGE) it does take some of the knowledge from those kind of movements (COMMUNICATE) but what it is really about is...KEY MESSAGE.

 

Rimu
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Yes making some simple notes

Yes making some simple notes beforehand will help a lot, I think

Andy Kenworthy
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example

I once went on the radio for WWF about something, but at the same time the big news was that a whale was stuck in the Thames.

I KNEW they were gonna ask me about that, even though it had nothing to do with what I was supposed to be talking about - so I ensured I had the whale's details and a species info sheet in front of me! It worked. (And I know virtually nothing about whales!)

Andy Kenworthy
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What NOT to do

Don't argue with the presenter - no matter what. It just makes you appear grumpy to the audience (they listen to them every day, they think of them as friends, they don't know you)

Don't comment on behalf of other people. (Baits might include 'The Prime minister says that technology is more important...' etc. the thing to do is say something like 'You would have to ask her about that (BRIDGE) but what we feel is...) Don't get drawn into a fictitious argument with someone who isn't in the room!

 

 

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More radio hints

Timing

You will be told the show they want you to be a part of. The chances are you will be doing this from home. You will need to be able to ‘stand by’ your phone for while – even though News slots tend to be pretty rigid on radio shows, they can move, not least if new stories are happening.

  1. Tune your radio to the show about 15 mins before and listen in. Get to know the style of the presenter you are dealing with (they may be chatty, funny, or serious and more abrupt) and also what they have been talking about in the run up to your bit.
  2. REMEMBER to turn the radio off as soon as you are on the phone to the presenter – otherwise they will get feedback.
Earthwhile
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Great workshop happening

Great workshop happening there Andy. It might be useful to have a glossary of key concepts for users, such as bridging, communcating and key message as you have already referred to. As well as some phrasing in the event of a slightly hostile or cynical reviewer.

I heard a great interview this morning, and the person in the firing line managed to stay calm and repeatedly deflect questions so that he could reiterate the key message.

Admittedly, this was more a case of crisis management, but the tools are useful for any media situation.

Perhaps some more of the smooth ways to begin sentences might be useful to have in one's tool case.

Andy Kenworthy
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Hi Ron!

Great jargon busting!

Bridging - moving the conversation from one point to the next, sometimes from what they want you to say to what you really want to say. Example: 'what I really think is important is...' 'that's why this work is so important..' etc.

Communicating - getting to the bit where you have your air time to say what you wan to say.

Key message - the single thing you want people to remember from the interview - something like 'go to transition towns.org.nz

 

 

Andy Kenworthy
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Hostile interviewer

definitely ABC time. It's hard but don't react, just like your example.

Even if they say "you are just a bunch of smelling, freeloading useless..."

You stay calm and (ACCEPT) "Well, you might think that, (BRIDGE) but our groups are actually made up of a wide variety of people (COMMUNICATE) and what we are really talking about here isn't a charity, it's community transformation...

Have the key message written out and if all else fails keep going back to it like this.

Rimu
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There are now 22 people

There are now 22 people watching this conversation. Surely some of them have a question? :-)

Andy Kenworthy
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Come on in!

You can ask what you like, and I will try to answer - or maybe you have some ideas! :-)

Andy Kenworthy
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Anybody have an event coming up they want publicity for?

We could talk it through, while we are here!

Rimu
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promotion ideas

Well, we're always doing flm screenings and having TT meetings. We're not sure on the best method to promote them. Leaflets are very labour intensive and fairly ineffective, posters tend to blend in with the millions of other posters.... Hmm

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Strategy

People often jump to the medium rather than the outcome they want. There is a tendency to say 'right, we need a leaflet for this' without stopping to think it through.

The key thought processes are - what do we want people to do, where are the people most likely to do that, and how best do we tell them to do it.

 

Andy Kenworthy
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Some thoughts

So, if you are planning an event and want the media there, first thing to do is think NEWS is NEW - it's got to have a different element to it, preferably with a visual aspect. Rob Hopkins did not spend all day standing next to a man dressed as a carrot for nothing!

Andy Kenworthy
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Timing

Next thing is to let them know in good time, if it's a weekly paper, more than a week in advance. Look in the paper and find out who covers this sort of thing. Give them a ring, ask for them by name, and let them know what you are doing.

Ask them when the best time is to send stuff in. They have deadlines, try to time it to match them, or other things they are doing (they may have 'community page' or whatever.

Earthwhile
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medium is the message

I love the exchange happening here but this not being live chat with automatic updating makes it very challenging to interact effectively, hence the likely high number of non-participating lurkers (not a negative - it's great that people are observing and perhaps waiting till they have something to say). Is it possible to do this on a live platform in future?

Rimu
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Yes, a skype conference would

Yes, a skype conference would be interesting.

Different mediums have different strengths and weaknesses. Skype can't be reviewed (or replied to!) later on, for example.

Andy Kenworthy
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Live chat

Definitely! Let's take some of the subjects here and arrange that for the same time next week. We'll publicise it on here and see who can show.

 

 

Rimu
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I'm sure there is a plugin

I'm sure there is a plugin for skype that can record a conference as an mp3?

xxancroft
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Peak Oil or Energy Crisis

With meme theory in mind, can anybody comment about the utility of designing powerpoint type or othermessage solutions that don't rely on standard mainstream media.

What potentials and pitfalls do people foresee in going for a more viral multi-stream approach to message propagation.

Somebody spray painted www.dieoff.com onto a large retaining wall in Karori. I think I know who it might have been too, but that got me to read Jay Hanson's article The Olduvai Theory of the Post industrial Stoneage and I've never been the same since.

The brilliance of captions and title's in generating curiosity cannot be underestimated. For me the term "Peak Oil" is pretty bland, and opaque, but energy crisis hooks people straight back to the oil embargoes.

 

Andy Kenworthy
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virals

I'm not a great expert on these other mediums, although I have worked in them.

My opinion is that they can be extremely powerful.

The greatest pitfall today is info whiteout - where there is so much of this stuff flying around that you have to very innovative to get heard.

Also, is there a question around how local virals can be for TT purposes?

Would love to know more - anyone?

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Humour and Sarcasm

Without wanting to paint myself as totally cynical - another set of skills good communicator's seem to have is the ability to generate a level of humour, sarcasm or "irony".  Kunstler, and Orlov are 2 devasting exemplers of people  with abilities to detect where the weaknesses in a situation are, and then to mercilessly hammer their observations into the issues.  They also work hard to maintain a dialogue with their audience.

Humour in particular seems to have a way of amplifying the strength of the message whilst not threatening people personally - unless one happens to be on the wrong end of the punch-line.

Andy Kenworthy
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funnies

ok, couldn't resist posting more!

humour is a good skill for communicators - but it's really a cherry on top, and you don't have to have it to get your point across.

I would be cautious about trying to be funny in a live situation unless you really know what you are doing, it can backfire terribly.

I would choose your interviewer carefully, and if you really think they are going to just go all out to make you look stupid, either get a media professional to talk to them or don't do it.

Using humour in publications is ace though, and you can control it more easily.

But don't let it obscure the information - better to have a bland press release which gets the message out there than a clever one that nobody understands.

 

 

Andy Kenworthy
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Next session

Ok folks, I'm gonna duck out of this now.

I propose we arrange a two speed system from here on in.

Howbout we keep this forum open as the 'slow lane' - I plan to check back here every day or so and answer whatever's here.

Then we can do a skype conference for more of the 'fast lane' stuff.

Next Friday could be tricky for me - dentists! - but will arrange asap.

Thanks, everyone, for taking part.

Hope to see you all and more next time!

Deirdre
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Skype chat with skype conference

The training from Les Squires the other day showed us how we can have a skype chat at the same time as a Skype conference. Then the chat is kept open so that people can come back and read it later. Then someone takes the chat, which is by its nature very broken with parallel conversations going on, not the sort of stuff that makes easy reading. They copy and paste it into a word document and edit it so it is shorter and readable then paste the learnings onto a website. Skype chats have the advantage in that Andy, for instance, could paste in a proposed media statement and the group can edit it collectively. Then it can be pasted back onto a website or wherever it is wanted. Also anyone can paste a document or a hotlink into the chat or spell a difficult name or book title. Hope this is helpful. Deirdre

James Samuel
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Can we get this thread into the Media Forum?

It seems like a valuable resource, and as this is a calendar item it will get lost - I had a hard time finding it!

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